Privacy Policy

Kurnia Group App

Last updated: 16 December 2025

Kurnia Group (“we”, “our”, or “us”) operates the Kurnia Group mobile application (the “App”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register or use the App, we may collect:

  • Full name

  • Phone number

  • Email address

  • Membership ID / account details

  • Transaction and loyalty point history

This information is required to operate the loyalty program correctly.


b. Usage & Device Information

We may collect non-personal information such as:

  • Device type and operating system

  • App usage activity

  • Log data and error reports

This data helps us improve app performance and user experience.


c. Location Information (Optional)

If enabled, we may collect approximate location data to:

  • Show nearby outlets

  • Provide location-based promotions

You can disable location access anytime through your device settings.


2. How We Use Your Information

Your data is used to:

  • Create and manage your membership account

  • Track loyalty points, rewards, and transactions

  • Send notifications, promotions, and updates

  • Improve services and app functionality

  • Prevent fraud and misuse of the loyalty system


3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share data only when:

  • Required to operate the App (e.g. hosting, analytics, notification services)

  • Required by law or legal authorities

  • Necessary to protect our users, business, or system integrity

All third-party services are required to keep your data confidential.


4. Third-Party Services

The App may use third-party services such as:

  • Firebase / analytics services

  • Push notification providers

  • Cloud hosting providers

These services may collect limited data according to their own privacy policies.


5. Data Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.


6. Data Retention

We retain personal data:

  • As long as your membership account remains active

  • Or as required by applicable laws and regulations

You may request account deletion at any time.


7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Request account deletion

  • Withdraw consent for certain data usage

To exercise these rights, please contact us using the details below.


8. Children’s Privacy

The App is not intended for children under the age of 13.
We do not knowingly collect personal data from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted within the App, and the updated date will be revised above.


10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

📧 Email: kurniamembership@gmail.com
🌐 Website: kurniagroup.com